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Outlook - Focus changes to another Window, Keyboard missing keystrokes and mouse intermittently freezes

Problem

  • Whilst reading or replying an Outlook email, the focus suddenly switches to a different window.
  • Keyboard entry skipped. So if you type in a bunch of words into an email, and some of the text is missing.
  • Mouse freezes for a few seconds

Solution

This issue is caused by a problem with the Jabra Direct headset software. Removal of the Jabra Direct headset software resolves the issue.

Updated