Problem

Often Outlook starts but the LawMaster Outlook Addin (Ribbon bar) is disabled and I need to manually re-enable it.

Solution

Outlook Addin's get disabled for many reasons and are controlled by Outlook. There are no settings in LawMaster that govern the resiliency of the LawMaster Outlook Addin.

Outlook uses the Windows resiliency registry key to manage it's addins.

Your IT might find the following links helpful in managing the resiliency:

• Item 4 on this page for another Outlook Addin explains quite well how the resiliency works: 
  • https://support.boyum-it.com/hc/en-us/articles/208245778-CRM-for-Outlook-Add-In-keeps-disabling
• And this Microsoft page details the resiliency key in a slightly more technical way: 
  • https://docs.microsoft.com/en-us/office/vba/outlook/concepts/getting-started/support-for-keeping-add-ins-enabled

Updated April 15, 2026 14:43