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Error - Root Element is Missing

Problem

When logging into LawMaster the error "Root Element is missing" appears and LawMaster doesn't open

Solution

  1. Close Outlook
  2. Go to C:\Users\\AppData\Roaming\LawMaster\PracticeManagement\ Where  is the Windows username of the person logged on to the computer with the issue
  3. Delete the OutlookAddInLocations.xml file
    This will force LawMaster to recreate it
  4. Reopen LawMaster and Outlook

Updated