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How to reverse a cheque and keep the same cheque number / cancel direct deposit run

Use these steps if you have not yet reversed a cheque and are wanting to use the same cheque number. If you are cancelling a cheque as it is no longer required or is unpresented, you simply follow the steps to cancel the cheque. 

 

Step-by-step guide 

There are two options available to you to cancel a cheque and reuse the cheque number: 

  1. Where an End of Day has not been generated; 
  2. Where an End of Day has been generated. 

 

Option 1 

Where an End of Day Run has not been generated and you realised that you used the wrong cheque number when issuing a payment. These steps also work where you have also accidentally marked something as paid or need to cancel a direct deposit run with cheque numbers e.g. 199xxxxxx 

  1. Go to Main Menu > Accounting > Accounts Payable > Cheque Processing > Un-Print Cheques. 
  2. Enter in the Bank No. e.g 11. 
  3. Cheque No From and Cheque No To. This can be the individual cheque number or a range of cheque numbers. 
  4. Select OK. 
  5. This will reinstate the un-printed cheques as unpaid vouchers. 

Single Cheque: 

OR 

Range of Cheques: 

OR 

Option 2 

Where an End of Day run has been generated, and you realise that the wrong cheque number was used when entering a payment. 

  1. Go to Menubar > Enquiries > Cheque Enquiry and Search by the cheque e.g. Bank 11; Cheque 1001. At the bottom of the screen you will see the voucher details. Take note of the Voucher Number.
     
  2. Go to Menubar > Enquiries > Voucher Enquiry and Search by the Voucher number from step 1;
  3. Once the search results have been returned, select the voucher > right click > Amend Cheque No. and Date;
  4. Modify the Cheque No to be 9991001;
  5. This will amend the cheque number to be 9991001. You can then go back to the Cheque Enquiry Search and Search by: Cheque No. 9991001. 
  6. Select the Cheque > Right Click > Cancel Cheque.
  7. Cheque number 9991001 will be cancelled and cheque 1001 will be available to be reused. 
ℹ️  Where you are cancelling a cheque and not using the un-print cheque function this does not reinstate an unpaid voucher. You will need to re-enter the voucher again. 

Updated