Google Authenticator App is not returning codes that work - invalid password

Problem

You are having troubles getting into Employee Enquiry. You enter the password, then use the code provided on Google Authenticator, but always get the following "Invalid Password" message:

Solution

The issue is due to the Google Authenticator App and a time syncing issue.

The following information is from Google Support:

My Google Authenticator codes aren’t working (Android)

https://support.google.com/accounts/answer/185834?hl=en

My Google Authenticator codes aren’t working (Android)

This might be because the time on your Google Authenticator app is not synced correctly.

To make sure that you have the correct time:

1- Go to the main menu on the Google Authenticator app

2- Tap More Settings.

3- Tap Time correction for codes

4- Tap Sync now

On the next screen, the app will confirm that the time has been synced, and you should now be able to use your verification codes to sign in. The sync will only affect the internal time of your Google Authenticator app, and will not change your device’s Date & Time settings.

My Google Authenticator codes aren’t working (iOS)

1- Location Services need to be switched on:

Go to Settings > Privacy > Location Services

2- Time needs to automatically updated:

General > Date and Time