A payment has been incorrectly receipted to the wrong invoice. How do I transfer the receipt to another invoice on a different matter without reversing the receipt?
Step-by-step guide
Go to the matter where the receipt has been allocated against. Matter Menu > Debtors > Transaction History, find the receipt and right click on one of the line items and select Refund.
This will bring up the Refund Receipt screen being a payment voucher. The bank where the money was receipted against will be the default e.g. Bank 11 leave the payee as is, change the Payment Method to X. You can change the details as required e.g. Incorrect allocation of receipt. The allocations will be as per the invoice.
Select OK. This will then raise a refund payment to the Payee and will then reinstate the debtor balance on this matter.
To reallocate the "refund" to another invoice, you will need to raise a debtor journal for this. Open up the matter where you need to allocate the funds. Matter Menu > Debtors > Unpaid Items. Select the invoice > right click > Raise Debtor Journal.
- Transaction Type: Cash Receipts;
- Reference No.: Invoice No.
- Narrative e.g. Receipt of monies incorrectly allocated transferred from matter xxx
- Apply to Invoice: Invoice No. Amount: -ve $1,000.00 (amount of the refund). (this is a negative amount).
- Override GL Account: Enter in the Bank Account general ledger.
- Select Add Transactions > allocate the funds accordingly. Select OK. You do not need to print the adjustment notice.
When you go to reconcile you will have two transactions, one for the payment voucher being the refund and a DEBT transaction being the debtor journal. These two transactions can offset each other when reconciling.
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