How I can get rid of a 1 cent debtor balance from a matter? I can't close the matter

Modified on Thu, 15 Feb at 1:51 AM

When trying to close a matter with a nominal debtor balance (or any balance). 


Step-by-step guide


Process a debtor journal as follows: 

  • Menubar > Transactions > Debtor Journal Input - For example, if it relates to matter 2801 / invoice BI0000128 (say there's 1 cent in Fees outstanding) you enter the journal as follows:

    Matter: 2801
    Transaction Type: Write-on Fees
    Reference No: BI0000128 (this is the invoice number you are raising the debtor journal against).
    Narrative: Write off...
    Amount: -$0.01

  • Leave the remaining 3 fields blank 
  • Click 'Add Transaction' at bottom left of display 
  • Click OK to process the journa

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