Unable to open / maximise LawMaster application even though logged in

Modified on Tue, 20 Feb at 8:41 PM

Problem


User successfully logged into LawMaster, application icon appears on the task bar and mouse-over displays screen view, yet user is unable to open to view full screen. 


This sometimes occurs where the user changes their screen configuration, for example, unplugging a second screen.


Solution


To fix this, try updating the screen resolution setting.


Steps to update screen resolution setting:
  1. Right-click on the desktop, choose "Display settings." 
  2. Scroll down to the resolution setting, and change your display's resolution to a lower value temporarily. (This should force a window rearrange and the lost window should be back on display.) 
  3. Manipulate the window (maximize or resize). 
  4. Change the resolution back to its previous setting: right-click on the desktop, choose "Display settings." 
  5. Scroll down to the resolution setting, and change your display's resolution back to the original setting

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