Problem
When trying to export folios as a combined PDF either from a Cabinet or the Folio grid the following errors occur:
Word convert to Pdf failedRetrieving the COM class factory for component with CLSID
failed due to the following error: 800800005 Server execusiton failed (Exception from HRESULT: 0x800800005 (CO_E_SERVER_EXEC_FAILURE)).
Solution
The mscorlib error is usually due to a problem with Word or the Windows registry.
Some things to check/try:
- Word is the 64 bit
- All office and Windows updates are up to date
- Users on LawMaster versions 10.14 onwards, a .NET 4.8 (runtime) or later is required on client systems
- The minimum specs are met
- Repair office/windows profiles for the user in question
- Re-install office
- Re-image the machine
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